PRIVACY POLICY
Effective date: January 4th, 2021
Introduction
We are proudly Canadian owned and operated, and created with a singular purpose - to reduce the amount of waste generated and shipped to oceans and developing nations. To accomplish this, Oscars use the principle of educating users through engagement at the point of disposal. Additionally, Oscar also provides the facility with the capability to meter and understand their waste better
We are a privacy first organization and are only focussed on helping you sort your waste better. First and foremost, Oscar’s optical sensors are positioned in a way so they are facing down at the bins. Additionally, every Oscar is outfitted with a proprietary privacy algorithm built to obscure personally identifiable information on the device.Your personal information is never stored or transmitted through the network.
We outline the avenues where you would interact with us and what happens to your data here. This Privacy Policy describes how we collect, use and share any of your personal information that is collected by Intuitive AI - for example, your data when you browse our website. Together with our Terms of Service, this policy forms the basis of your relationship with Intuitive AI, our software, products, and services. All capitalized terms have their definition in our Terms of Service, unless otherwise noted here.
We will update this policy from time to time as technology, privacy laws, and your expectations change. If you have any questions, please contact us at privacy@intuitiveai.ca
Summary
A. How We Make Money: Trust is built on transparency. You should know how we make money.
B. Consent & Changes: Your acceptance of our privacy practices and how we will update this policy.
C. Information We Collect: The types of information we collect.
D. Information We Do Not Collect: We do not collect certain types of information.
E. How We Use Your Information: The uses of your information for which you consent.
F. How We Share Your Information: When we disclose your information.
G. Access, Changes, and Deletion of Your Information: Accessing, updating and deleting your information.
H. Cookies and Tracking Information: Code that may be installed on your device.
I. Information Security: Our protection of your information.
J. Global Privacy Practices: Oscar-Enabled Devices are in operation in countries around the world.
K. Contact Us: How to reach us.
A. HOW WE MAKE MONEY
We are not in the business of selling personal information. We consider your personal information to be a liability, which is why we lead with data minimization. Intuitive AI generates revenues through:
Products: We sell Oscars to Facility Operators.
Services: We help organizations improve and eliminate waste through nudging users on how to sort their waste properly. A nudge enables users to recycle their waste better - this reduces the need for manual sorting.
Secondly, we provide subscriptions to Oscar Analytics to Facility Operators for health, safety, and sustainability management purposes. These analytics help companies understand their waste profiles on an aggregated level over different regions around the world – not linking any dataset to any person’s identity ever. For example, through the analytics a facility may learn that a certain beverage can is creating a lot of contamination and opt for a change in their cafeteria offering. Oscar receives no information regarding who the consumer is.
B. CONSENT & CHANGES
By signing-up through the website, you are consenting to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy.
We may update the Privacy Policy at any time. We will notify you of material changes to the Privacy Policy with 30 days’ notice prior to the change taking effect, with the notice posted on the Website or by email to the address associated with your account. Your continued use of the Website or the associated Service following those 30 days constitutes acceptance of the updated policy.
An archive of this policy will remain available for your review.
C. INFORMATION WE COLLECT
"User Personal Information" is any information about you which could, alone or together with other information, personally identify you or otherwise be reasonably linked or connected with you. Information such as an image of your face or physically identifiable attributes, a username and password, an email address, your name, and an Internet protocol (IP) address are examples of your “User Personal Information.”
User Personal Information does not include aggregated, non-personally identifying information that does not identify you or cannot otherwise be reasonably linked or connected with you. We may use such aggregated, non-personally identifying information for Oscar Analytics reporting purposes on behalf of Facility Operators, to improve Oscar and the facility’s recycling rates.
Information You Provide Us
Account Information: For Oscar Analytics users, we require some basic information at the time of account creation. When you create your own username and password, we ask you for a valid email address.
Waste disposals: By engaging with Oscar- the identifiable attributes are immediately removed from the image prior to transmission or storage - we focus on waste.
Information We Collect Automatically from You
Usage Information: With your consent, we automatically collect the same basic information that most services collect. This includes information about how you use the website, such as the pages you view, the referring site, your IP address and session information, and the date and time of each request. This is information we collect from every visitor to the Website, whether they have an account or not. This information may include User Personal information.
Cookies: We automatically collect information from cookies (described below) to keep you logged in, to remember your preferences, to identify you and your device and to analyze your use of our service.
Device Information: We may collect certain information about your hardware or network connection, such as its IP address, browser, language preference, operating system and application version, device type and ID, and device model and manufacturer. This information may include User Personal information.
Information We Collect from Third Parties
We may collect information about you through third parties, whether through authentication information, such as a single sign-on, or through your integration of an application programming interface (“API”). We will not solicit or purchase User Personal Information from third parties.
D. INFORMATION WE DO NOT COLLECT
We do not knowingly collect information on children under 13. If we learn or have reason to suspect that you are under the age of 13, we will delete the data upon identification.
We do not intentionally collect “Sensitive Personal Information”, such as personal data revealing racial or ethnic origin, Indian status or heritage, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation, or financial information. We recommend that you do not upload Sensitive Personal Information to the Website or the associated Service. If you choose to store any Sensitive Personal Information on our servers, you do so at your own risk and you are responsible for complying with any regulatory controls regarding that data. Consider that our security practices are not designed to protect Sensitive Personal Information.
E. HOW WE USE YOUR INFORMATION
For emphasis, User Personal Information will not include information from your interaction with Oscars. The below uses apply only to User Personal Information collected from other sources. We may use User Personal Information for the following purposes:
to create your account, and to provide you the Service;
to respond to support requests;
to process your payment for use of the Service;
to identify you on the Service;
to create your profile and share your profile with other users according to your preferences;
we use your email address to communicate with you;
to invite you to participate in surveys, beta programs, or research projects;
to better understand how our users are using the Website and to improve both our Website and the Service;
for security purposes to investigate malicious or fraudulent behaviour; and
to comply with our legal obligations, protect our intellectual property, and enforce our Terms of Service.
For uses not described above, we will describe the additional purposes and ask for your additional consent before using your information.
F. HOW WE SHARE YOUR INFORMATION
With Your Consent
We may disclose your User Personal Information with third parties with your consent. Your consent requires that we notify you what information is being shared, with whom, and why. For example, you may consent to your name and email address being shared with a third-party website for you to authenticate two different accounts with the same login credentials.
With Service Providers
We may disclose your Personal Information to our service providers to operate the Website and the associated Service. For example, we rely on third party hosting infrastructure, web-based project management tools, and credit card payment processing. Where your User Personal Information is shared with service providers, we require that they enter into contractual privacy restrictions or data protection agreements substantially similar to those established by this Privacy Policy. Our sub processors may be updated from time-to-time without notice.
With Legal Processes
We may disclose your User Personal Information in accordance with applicable laws and court orders. Where permitted by law, we will notify you of any legally compelled or required disclosure. We may also share your User Personal Information in the context of an emergency, as requested by a public authority, if in our judgment it appears that there is an imminent danger to an individual or group and that a court order will not be practical in the circumstances.
Change in Control
We may disclose your User Personal Information in association with a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of our assets. In that case, your User Personal Information may be included within the assets transferred.
De-Identified Data
We may de-identify your User Personal Information and aggregate this data as Oscar Data, at which point it will no longer qualify as User Personal Information if it cannot be re-identified. Anonymized data is used for research and development purposes. It may be disclosed to service providers and other third-parties without your additional consent.
G. ACCESS, CHANGES, AND DELETION OF YOUR INFORMATION
Access and Modification
We believe in the right of individuals to access or modify their personal information. If you are a registered user of the Service, you may access or update your basic user information within your registered account. If you are not a registered user, please contact our technical support team to access your Personal Information.
Data Retention & Deletion
Subject to commercial terms between Facility Operators and IntuitiveAI, we are under no obligation to retain your data. Generally, we will maintain User Personal Information for as long as the applicable Facility Operator maintains an active subscription.
You are entitled to request erasure of all User Personal Information held within the Website and the associated Service. Our deletion of User Personal Information, whether for an individual or an Indigenous group, will remain subject to our requirements to meet legal obligations, resolve disputes, and enforce our agreements. Where your Personal Information is contained within another user’s account, we will be unable to permanently erase the data.
Data Portability
We are committed to data portability and the Service includes functionality to download your account information in a non-proprietary format.
H. COOKIES AND TRACKING INFORMATION
Cookies are small files that websites often store on computer hard drives or mobile devices of visitors. We use cookies solely to provide, secure, and improve our service. For example, we use them to keep you logged in, remember your preferences, identify your device for security purposes, analyze your use of our service, compile statistical reports, and provide information for future development of the Website.
By using our service, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use our service.
We provide more information about the cookies used by the Service on a dedicated page, which may be updated from time to time without notice.
I. INFORMATION SECURITY
Our privacy practices are only as good as our information security. We apply industry-standard administrative, physical, and technical controls to secure your personal information. Our technical security measures are based on the types of Personal Information held on behalf of our users (excluding Sensitive Personal Information) and are appropriate for the nature, size, and complexity of our operations.
Transmission of your Personal Information is encrypted in transit (TLS) and at rest.
No computing or network technology is 100% secure and we do not guarantee the absolute security of the Service. In the event of a data breach that affects your Personal Information, we will act promptly to mitigate the impact of a breach and notify you without undue delay.
J. GLOBAL PRIVACY PRACTICES
We work with Facility Operators to meet privacy compliance obligations in the jurisdictions where they operate. IntuitiveAI is based in Canada and our hosting infrastructure is in the United States. We process personal information both inside and outside of the United States and rely on Standard Contractual Clauses as the legally provided mechanism to lawfully transfer data from the European Economic Area, the United Kingdom, and Switzerland to the United States.
We provide the same high standard of privacy protection, described in this Privacy Policy, to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. We work hard to comply with the applicable data privacy laws wherever we do business, working with our sub processors to provide a secure chain of custody for User Personal Information. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.
K. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@intuitiveai.ca or
Intuitive Robotics, Inc.
1200, 555 West Hastings Street
Vancouver, BC
Canada
Attn: Privacy Officer
Phone: 778-926-7606
Our designated Privacy Officer is responsible for our privacy practices.
If we are going to make smarter buildings and improve sustainability in our communities, Oscar needs to learn from you. Our technology can do that while protecting your privacy. Thank you for your help.
